English-speaking tourists' evaluation of sustainability attributes in cultural tourism destinations: The case of Cusco
Teorija in Praksa, cilt.53, sa.4, ss.942-958, 2016 (Scopus)
- Yayın Türü: Makale / Derleme
- Cilt numarası: 53 Sayı: 4
- Basım Tarihi: 2016
- Dergi Adı: Teorija in Praksa
- Derginin Tarandığı İndeksler: Scopus
- Sayfa Sayıları: ss.942-958
- Anahtar Kelimeler: Online reviews, Sustainability attributes, Sustainable tourism destination, Tourists' perspective
- Boğaziçi Üniversitesi Adresli: Evet
Özet
Although guidelines for sustainable tourism exist, there is a lack of research discussing the sustainability of destinations as perceived by tourists. This study aims to explore sustainability from a demandbased perspective and determine which attributes of a destination are most mentioned by tourists in their reviews. Based on sustainability attributes defined from the literature and in-depth interviews conducted with travel experts, the study analyses comments posted on the TripAdvisor website for Cusco, a mainstream cultural destination. The findings determine that tourists primarily evaluate the destination's sustainability in connection to those aspects that are more likely to affect their own experiences.