Consumer animosity and its influence on visiting decisions of US citizens
Current Issues in Tourism, cilt.23, sa.9, ss.1166-1180, 2020 (SSCI, Scopus)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 23 Sayı: 9
- Basım Tarihi: 2020
- Doi Numarası: 10.1080/13683500.2019.1603205
- Dergi Adı: Current Issues in Tourism
- Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, Agricultural & Environmental Science Database, Aquatic Science & Fisheries Abstracts (ASFA), CAB Abstracts, Geobase, Hospitality & Tourism Complete, Hospitality & Tourism Index, PAIS International, Sociological abstracts, Veterinary Science Database
- Sayfa Sayıları: ss.1166-1180
- Anahtar Kelimeler: Consumer animosity, destination image, perceived danger, intention to visit, country
- Boğaziçi Üniversitesi Adresli: Evet
Özet
The study explores the concept of consumer animosity within the context of destinations as tourism products. The research attempts to expand on the prevalent conceptualization of animosity as being derived from bilateral conflicts or events. Therefore, a scale of consumer animosity that incorporates varied dimensions is created and tested. In addition, the research aims to determine how consumer animosity operates in the context of countries as tourist destinations, and to explain its influence on tourism. According to the findings, animosity is based on three main aspects that include perceptions of the country as a threat, dislike of its people and political, historical or military conflicts. A model of animosity and its influence on visitation intentions is also verified.