Akademik Veri Yönetim Sistemi
Journal of Consumer Policy, cilt.47, sa.1, ss.21-49, 2024 (ESCI, Scopus)
Mass injuries caused by the violations of multinational firms are becoming more and more common in today’s globalised economy as goods and services are sold worldwide, and the harm these goods and services cause affects many widely scattered victims in different countries. Even if the same or almost identical factual situations injure consumers worldwide, whether they obtain any remedies varies from jurisdiction to jurisdiction as each country designs its class action procedure differently. In order to overcome jurisdictional variations and compensate consumers with small claims in a more effective and efficient manner, this article deliberates on the idea of incorporating blockchain-based dispute resolution methods into class action proceedings. In this light, the article discusses to what extent blockchain-based dispute resolution systems can be used in class actions to provide better access to justice to consumers at the global level.