UXD for a prototype campus information kiosk
2nd International Conference on Computer-Human Interaction Research and Applications, CHIRA 2018, Sevilla, İspanya, 19 - 21 Eylül 2018, ss.176-182, (Tam Metin Bildiri)
- Yayın Türü: Bildiri / Tam Metin Bildiri
- Doi Numarası: 10.5220/0007229801760182
- Basıldığı Şehir: Sevilla
- Basıldığı Ülke: İspanya
- Sayfa Sayıları: ss.176-182
- Anahtar Kelimeler: Campus Information Kiosk, Human-Computer Interaction, User Experience Design
- Boğaziçi Üniversitesi Adresli: Evet
Özet
In this paper, user experience design (UXD) of a prototype campus information kiosk for Boğaziçi University (BUKIOSK) was presented in its initial phase. The kiosk has the following modules: a campus map, shuttle bus schedule, BUCard operations, a guide for Eat & Drink and Event information. The procedure consisted of a user survey, persona, scenario and task generation, design heuristics, system architecture, user testing and prototyping. The survey conducted with 71 participants revealed the following key points: Majority (75%) of the participants have difficulties in finding places in the campus; 56% of them looked for a map of the campus when they first arrived in the campus; and 82% of them favour the idea of a kiosk to support campus life and it is believed that kiosks would be helpful for orientation through the campus and following the events. The users in general thought that: the proposed kiosk is really necessary, and it would be pleasant and easy to use. With the planned further improvements, the design framework presented in this paper may provide a reference for the UXD of campus kiosks.